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Department of Internal Affairs (DIA)

Website: Department of Internal Affairs: DIA website

2017 Gambling Sector Survey – Summary of findings

The Department of Internal Affairs conducts an annual survey of class 4 gambling stakeholders to measure how the strategic direction and work as the gambling regulator…

Community-led Development Evaluation Reports

The philosophy underpinning community-led development is one of community empowerment. It is illustrated by broad community engagement to identify shared issues and concerns to generate local…

Result 10 customer research

Life is about events, not services. When customers contact government they do so in order to achieve an outcome greater than the agency’s own. But often…

Problem Gambling - Mystery Shopper Campaign

Preventing and minimising the harm associated with problem gambling is a key element of the regulatory framework for gambling. Much of the intervention in this area…

Distribution of grants from Gaming Machine ('pokies')

Gaming machine societies in the Class 4 gaming sector are responsible for distributing the Gaming Machine Proceeds (GMP) generated from their machines. The Department’s analysis shows that…

Public Trust and Confidence in Charities

This survey continues the series of Trust and Confidence surveys conducted biennially for Charities Services New Zealand (previously the Charities Commission). The previous studies referenced in…