Resources

339 results

Citizens' Satisfaction Survey reports

The Citizens' Satisfaction Survey reports present survey results and comparisons to those from previous waves of results. Key areas of interest are citizens' levels of trust…

In Fact: Awareness of sources of help for depression

Through the National Depression Initiative (NDI), the Health Promotion Agency (HPA) aims to help reduce the impact of depression on New Zealanders by aiding early recognition…

Result 10 customer research

Life is about events, not services. When customers contact government they do so in order to achieve an outcome greater than the agency’s own. But often…