Better Public Services (BPS) is driving significant change across the public sector, providing clear focus, direction and mandate for more collective action focused on results. Continuing to foster innovation at the front-line and engaging operational staff in the identification and implementation of change initiatives is fundamental to our ability to deliver results that benefit all New Zealanders.
The Hutt Valley Justice Sector Innovation Project (“The Project”), initiated and mandated by the Justice Sector Leadership Board, has been a leading example of local operational managers working together to deliver better public services. Even before The Project has formally concluded, these managers, and increasingly their staff, are embracing the “new normal”: a more joined up way of working, with agreement around common goals, and the shared focus and structure to achieve them.
This is the final report for The Project to the Leadership Board, and its presentation marks the end of The Project. The report aims to capture the core components of The Project, its successes and challenges, and some detail on each of the initiatives for those involved in local justice sector projects in the future. The report also describes the journey of The Project and its impact on local justice services, and sketches the path ahead for joined up justice services in the Hutt Valley.